Support at Home

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We provide subsidised meals under My Aged Care!

iCooked meals can be subsidised through Support at Home (SAH) under the My Aged Care Act 2024, effective 1st November 2025. 

For eligible clients, 70% of the cost of your meals are subsidised. 

 

What will Support at Home cover? 

Support at Home is not responsible for paying for food ingredients! This is an everyday living cost, BUT your plan may cover reasonable and necessary funding for the cost of meal preparation. Confirm with your Support at Home provider!

Meal cost 

Support at Home (SAH) covers 70% of meal costs. Your co-pay (also known as out-of-pocket) is 30% of meal costs. Our meals have been created to a 'flat price'. Meaning all our individual meals (called Meal for One) are $18, our Medium meals $30 and Desserts / Snacks $10. 


Below is a table with the amount covered by Support at Home (SAH Cost) & your Co-Pay (out-of-pocket cost). 


 

How to get setup as a Support at Home (SAH) client

    1. Ask your Support at Home manager to send us a referral email. This email notifies us that you wish to order meals from us and grants us authority to receive payment of a 70% meal subsidy from your Support at Home funding. 

    Email: mymeals@icooked.com.au 

    2. We create your customer profile & notify you that you can order meals.

    3. You order meals via phone or website.

     

    What Support at Home partnerships does iCooked have?

    Below is a list of current Support at Home providers that we supply to as an 'Associated Provider'. As an Associated Provider, we have strict compliance requirements including annual dietitian assessments and staff police checks. 

    If your Support at Home provider is not listed, please reach out! We are always willing to add to our partnerships list. 

    Alzheimer's QLD
    Anglicare Southern QLD
    BlueCare - Community Care
    Bolton Clark
    Brodribb at Home
    Carinity
    Care Connect
    Churches of Christ (Seniors Living)
    Clifton Community Care
    Darling Downs Health Services (DDHS)
    Dulcie Home Care
    Envigor
    feroscare
    Dovida (previously Home Instead)
    Integrated Living
    Life Without Barriers
    Magenta Community Services
    McLean Care
    MS Queensland
    OzCare
    Pearl Home Care Ipswich & Toowoomba
    Right at Home Darling Downs
    Lutheran Services Homes Care (Salem Home Care)
    Australian Unity (previously Sapphire Living)
    St Vincent's Care Services
    The Care Side
    Toowoomba Community Care (TCCare)
    Trilogy Care
    Yellow Bridge


    Ordering via our website after account activation

    1.  Login to your account.

    2. Shop as per normal.

    3. At the payment page, your meal subsidy will automatically be discounted from your total payment!

     

    Feedback and Complaints

    Please use our contact form to provide any feedback or complaints. We will then get back to you within 24 business hours via email or phone. We take all feedback seriously!
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